Refund and Cancellation Policy

1. Introduction
Thank you for choosing Neujo as your trusted source for government job updates and digital products! We are committed to delivering the best services, including providing the latest job opportunities and offering high-quality digital products such as eBooks and PDF guides. Before making a purchase, please review our Refund and Cancellation Policy to ensure a smooth shopping experience.

2. Refund Policy for Digital Products
As we offer digital products (eBooks, PDFs, etc.), all sales are final. Due to the immediate accessibility of these items after purchase, we do not provide refunds once a transaction has been completed.

However, if you encounter any issues accessing the purchased product, or if there is an error with the content (such as a broken link or corrupted file), please contact us at [Your Contact Email] within 7 days of your purchase. We will assist you in resolving the issue or offer a replacement.

3. Refund Policy for Subscription Services (if applicable)
For our subscription-based services (e.g., government job alerts), we offer a 7-day cancellation period from the date of purchase.
If you would like to cancel your subscription and receive a refund, please reach out to our support team at [Support@neujo.com] within 7 days of your subscription purchase.

After the 7-day period, no refunds will be provided for subscription services.

4. Cancellation Policy
Digital Products: Due to the nature of digital content, cancellations are not applicable once a purchase is made and the product is delivered. All sales are final.

Subscription Services: You may cancel your subscription at any time. However, please note that cancellations will not be refunded for any prior payments, and your subscription will remain active until the end of the current billing cycle.

5. How to Request a Refund or Cancellation
To initiate a refund request or to cancel your subscription, please follow these steps:

Email us at [Support@neujo.com].

Provide your order details, including the product name and order number (if applicable).

Include a brief explanation of your refund or cancellation request.

6. Exceptions
Refunds may be issued in the following cases:

If there are technical issues that prevent access to the purchased product and the issue cannot be resolved.

If there are duplicate charges or billing errors.

Refunds will not be issued for:

Change of mind or incorrect purchases.

Products that have already been accessed or downloaded.

Services that have already been delivered or used.

7. Contact Us
If you have any questions about our Refund and Cancellation Policy, please reach out to us at:

Email: Support@neujo.com

Thank you for choosing Neujo! We are here to ensure you have the best experience with our products and services.